⌘K
OB
Olivia Bennett Service Desk · London
Olivia Bennett
o.bennett@etavonni.com
Operator profile
My audit history
Preferences
Sign out

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About this screen
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Active credentials
8,247
▲ 34 issued today
Issued today
34
12 joiners · 22 re-issues
Revoked today
12
8 leavers · 4 device changes
Pending operator actions
7
2 due within the hour

Pending queue

7
Sorted by SLA
Type Colleague Department Office Required action
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Team activity

Last 10 actions across the desk

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AP

Aisha Patel

Active employee
Senior Associate · M&A · London
Employee ID
AOS-103487
Office
London
Manager
Marcus Webb
Join date
14 Mar 2026
Department
M&A

Verifiable credentials

1 active
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Issued
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Expires
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Last presented
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Revoked {{ r.revoked }}

Passwordless methods

Registered authenticators · no passwords in scope

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Registered
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Recent sign-in activity

Investigate →
Time App Method Device Result CA policy
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Operator actions
Posture
1 active credential
3 passwordless methods
1 blocked sign-in (12 Jun)

Employee credential issued

Credential AOS-CR-118402-01 has been issued to Sarah Chen and the delivery instruction sent. The action is recorded in the audit log under ticket {{ issTicketLabel }}.
1 1 Confirm identity
2 2 Credential type
3 3 Parameters
4 4 Delivery
5 5 Confirm
Colleague
SC
Sarah Chen
Associate · Banking & Finance
Office
London
Employee ID
AOS-118402
Manager
Elena Rossi
Start date
23 Jun 2026
Identity verification

All three checks must be confirmed before a credential can be issued.

HR record matches
Workday confirms name, role and start date
Manager confirmation received
Elena Rossi confirmed the joiner by email
Security questions answered
Identity questions completed at the desk
Credential type
Employee
Confirms employment, role and access entitlements.
Privileged
Elevated access for administrators.
Not enabled
External Counsel
Time-boxed credential for external lawyers.
Not enabled
Parameters
Look up
Delivery method
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Scan at the desk to issue in person
https://id.etavonni.com/issue/8f3a…c19Copy
Link expires in 24 hours · single device
A secure, single-use issuance link will be emailed to the colleague’s verified mailbox.
s.chen@etavonni.com
The credential will be issued automatically on the colleague’s start date.
23 Jun 2026 · 07:00 London
Review & issue
ColleagueSarah Chen · AOS-118402
Credential typeEmployee
Validity period{{ issExpiryLabel }}
ITSM ticket{{ issTicketLabel }}
Audit reason{{ issReasonLabel }}
Delivery{{ issDeliveryLabel }}

Issuing as Olivia Bennett. The action is recorded with a timestamp and ticket reference in the operator audit log.

Re-issuance complete

The old credential for James O'Brien has been revoked, a new issuance link generated, and a Temporary Access Pass sent via the registered channel. All steps are recorded in the audit log.
Lost or replaced device. Use this flow when a colleague has lost their device or moved to a new one. Identity is re-verified procedurally — security questions, manager video confirmation and an HR record check. No biometric matching is used.
1 1 Verify identity
2 2 Revoke credential
3 3 New device link
4 4 Access pass
5 5 Deliver
Colleague
JO
James O'Brien
Counsel · Litigation
Office
New York
Employee ID
AOS-097245
Manager
Olusegun Adebayo
Reported
Lost device
Procedural identity check

All three procedural checks are required. No biometric matching is used.

Security questions answered
Pre-agreed identity questions verified
Manager video confirmation
Olusegun Adebayo confirmed by video call
HR record check
Employment status confirmed active in Workday
Credential to revoke
Employee credential
AOS-CR-097245-01 · issued 12 Mar 2026 · last presented 13 Jun 2026
Revocation reason
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New device issuance link

A single fresh credential issuance link has been generated for the colleague’s new device.

Scan from the new device to enrol
https://id.etavonni.com/issue/4b7e…2afCopy
Link expires in 24 hours · single device
Temporary Access Pass

A single-use Temporary Access Pass lets the colleague sign in once to enrol their new device.

Access pass
73 4F 19 6A
Copy pass
Single use
Valid for 8 hours
Expires 23:00 New York
Deliver via verified channel

Send the issuance link and access pass through a channel already on record for this colleague.

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Sign-in events

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Timestamp Colleague App Method Location Device Result CA policy
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Audit records

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Timestamp▲▼ Operator▲▼ Action▲▼ Target user Credential ID ITSM ticket Outcome
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{{ tourCounter }} Skip tour

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